What Happened To MTN Network In Nigeria? Nigerians Blows Hot As The Telecommunications Suffers Outage
The network of MTN Group yesterday broke down, a condition, which obstructed its call, data and SMS services in different parts of the federation.
Consequently, subscribers lamented hitches in accessing the network of the operator nationwide, which they claimed, was due to systems failure.
The operator confirmed breakdown in network in a short message to the subscribers yesterday, pleading for understanding.
In its message yesterday, the operator apologised to its over 73 million subscribers, assuring them that its network engineers were working to fix the challenge.
The message read: “Some of our customers are having difficulty connecting to the network today. We are looking into this and are truly sorry for any inconvenience caused.”
Lamenting network difficulties yesterday, a MTN subscriber from Lagos, Jumoke Akiode expressed concern about her inability to access the MTN network.
The subscriber explained that she had a difficult moment while trying to speak to her family members through MTN line, as the network was not connecting.
Another subscriber of the operator, Joseph Iloba from Asaba, Delta State told THISDAY that his MTN line was inaccessible all through Saturday
The operator explained: “I am worried that since noon when I tried to call my friends in Lagos and Abuja. But the calls were not going through.
“I was wondering what the problem could be until I received a forwarded message from my friend in Abuja who said MTN sent message to customers apologising for the network failure,” Iloba said.
As a result, some of the users, who also subscribed to other telecom service providers, have since switched over in the interim to link up with friends and family.
Some MTN users have also gone on social media to lament their frustration.
@kessyl tweeted, “MTN network completely off in Abuja…What is happening please?”
@iamjudin1911 wrote, “Is this world coming to an end? I can’t make calls with MTN at the moment…better confess your sins before it’s too late.”
@SirLeoBDasilva: “I bought Airtel mifi today and ordered Glo mifi as well. My sister said I am too paranoid. Look at it now, my MTN lines have no network but my paranoid has kept me online.”
@feranmiokafor: ” MTN network just went off. As per no service, is it just me?”
@ManLikeAJ: “My MTN keeps going on and off, be like MTN wants to pull a Zukerberge on us or am I alone in this, can’t even make calls.”
MTN is currently the largest network in Nigeria, by subscriber number, having connected over 73 million subscribers on its network, with a market share of 38.70 per cent.
MTN has maintained the leading network position since its inception in 2001 in Nigeria, when it rolled out its telecoms services in the federation.
The operator had, since then, invested heavily in the country’s economy, providing millions of direct and indirect jobs, via its network and service offerings.